Guarantee Policy

Product Guarantee

Our Guarantee Policy for all products in insight-unlimited.com is as stated in Return/Exchange Policy. Apart from this policy, all guarantees must be directed to the Guarantee Card/Policy that comes from the supplier/vendor/manufacturer of said product (if available.)

Buyers are covered under our Guarantee if:

1.        The Buyer purchased the items from insight-unlimited.com and has completed the payment according to the systems provided.

2.        The buyer received the item, but the item was materially different from the description in insight-unlimited.com.

Identifying Exchangeable Products

A product is defined as Exchangeable or Refundable if it is materially different from the description in insight-unlimited.com, which affects its value or utility.

Products are considered "materially different" if:

    * Wrong version or edition

    * Product condition or details not as described

    * Wrong product

    * Missing parts or components

    * Defective product

    * Damaged product

Please note that this does not extend to cases where the Buyer is simply disappointed with said product. insight-unlimited.com will determine material difference at our discretion.